A lot of the language used when talking about the NHS, and health and care services, can be difficult to understand. Too many acronyms and not enough plain English can leave all of us feeling very confused.
If you are deaf, living with hearing loss, believe that you are losing your hearing or want to support someone who is hearing impaired, you can check out these useful resources.
Over the last year we have continued to champion the views of those people who often struggle to access, understand and receive their health and social care information in a way that meets their needs.