Woman in headscarf putting her hand up at Healthwatch event

Resources to help you make a complaint

We know that making a complaint about NHS or social care services can be confusing. We've worked with Citizens Advice to provide you with the information you need to make a complaint when things go wrong.

Sign up to our mailing list (Mailchimp)

Sign up for news alerts 

Stay up to date with what people are telling us about health and social care, our advice and information, and latest reports. 

Sign up

Knowing how to make a complaint

Making a complaint can be a daunting task, so knowing who you can complain to and what to do is essential. 

We can help you. We've worked with Healthwatch England to produce straightforward advice will guide you through the process from knowing who to talk to, top tips on what to do and what you can expect from services in response. 

Read our complaints advice

Cloverleaf

Do you need to make a complaint against the NHS? The Independent Health Complaints Advocacy Service is there to support you.

This service is free, independent, and confidential.

Find out more

Social care complaints

If you are unhappy with a service you have received or feel that you have been unfairly treated, please get in touch with North Yorkshire Council.

Find out more