How we help you
If you use GPs and hospitals, dentists, pharmacies, care homes or any other health and care services across the county, we want to hear about experiences. As an independent statutory body, we have the power to make sure those who organise, fund and provide care listen to local feedback and improve standards.
We can also help you to find reliable and trustworthy advice and information.
The power of your feedback
We use your feedback to better understand the challenges facing the NHS and other care providers nationally, to make sure your experiences improve health and care services for everyone.
We can also help you to get the information and advice and you need to make the right decisions for you and to get the support you deserve.
Why share your experiences with us?
It’s really important that you share your experiences – whether good or bad, happy or sad. If you’ve had a negative experience, it’s easy to think there’s no point in complaining, and that ‘nothing ever changes’. Or, if you’ve had a great experience, that you ‘wish you could say thank you’. Remember, your feedback is helping to improve people’s care. So, if you need advice, or you’re ready to tell your story – we’re here to listen.
Have your say
Tell us your experience of health and social care services and help make care better.
Advice and information
Find out more about how we can help you access the support you need to live well.
