Your healthcare experiences
This is a summary of the feedback that local Healthwatch across North Yorkshire, York, Kingston Upon Hull, East Riding of Yorkshire, North East Lincolnshire, and North Lincolnshire heard from people.
We listened to people at events, through phone calls, emails, letters and our online feedback form.
The report is split into the four key areas:
- GP (General Practitioner) access
- Mental health
- Hospital care
- Dentistry
What happens next?
We ask that service providers and commissioners who are mentioned in this report act on the feedback and insight and share with us what actions they have or intend to take to remedy these concerns.
This includes the Humber and North Yorkshire Health and Care Partnership, who work together with NHS organisations, North Yorkshire Council, local Healthwatch, hospices, charities, volunteers and organisations out in the community to improve health and well-being. Working together in this way is called an integrated care system.
As your independent champion when it comes to healthcare services, we have the legal powers to make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.
We recognise the pressures NHS and social care services face, as well as the hard work and commitment from the staff delivering care and those who plan an deliver the services. We work with them and the community to come up with solutions.
We will include any responses to our report from providers and those who plan services on our website and in our regular newsletters.
We will continue to call on the Government to ask for more to be done to support services, patients and their loved ones.
Your latest healthcare experiences - read the report
