News and reports

Using experiences of care of people who don't always feel listened to, we wanted to make sure that more people are heard and care is made better for them.

We've looked closely at some issues people told us about to help the NHS and social care decision-makers improve support.

Rising costs, closures and supply shortages are among the challenges for people who rely on pharmacy services.

The strikes will take place from 7am, Thursday 27 June 2024 until 7am Tuesday 2 July 2024.

A lot of the language used when talking about the NHS, and health and care services, can be difficult to understand. Too many acronyms and not enough plain English can leave all of us feeling very confused.

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.

What has happened as a result of what you told us?

If you are deaf, living with hearing loss, believe that you are losing your hearing or want to support someone who is hearing impaired, you can check out these useful resources.

Hospitals would like your feedback on hospital and community services.

Over the last year we have continued to champion the views of those people who often struggle to access, understand and receive their health and social care information in a way that meets their needs. 

A lot of the language used when talking about mental health, particularly services, can be difficult to understand. Too many acronyms and not enough plain English can leave all of us feeling very confused.

We are sad to say that at the end of the month we will say farewell to Lee Adams