Enter and View: Neville House Care Home, Gargrave 2018
Our enter and view team visited Neville House on 30th August 2018 and have reported on their findings.
Summary
- Healthwatch North Yorkshire visited this Home previously, in June of 2015. This report can be found on our website. As a follow-up, this visit was made in order to gain another snapshot view of the facilities and observe whether any of the initial recommendations had been further developed.
- To visit and gather the views of residents, relatives and staff to their experiences and views of the services being provided to them.
- To identify the good working practice
- To observe the ongoing care being provided to the residents and their interaction with the staff and their surroundings
Recommendations:
- Where feasible, bathroom and toilet door colouring to be uniform but contrasting to surrounding floors, walls and other doors, with 90-degree signage to the wall for ease of identification for residents with dementia.
- Consider increasing the number of staff trained as dementia champions, as well as continuing making the environment more user friendly for residents with cognitive impairment as circumstances and budgets permit.
Downloads
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