Enter and View: Neville House Care Home, Gargrave
Our enter and view team visited Neville House on 30th June 2015 and have reported on their findings.
Summary
Our enter and view visit at Neville House was an announced visit. The purpose of the visit:
- Gather the views of patients, relatives and carers in relation to their experiences of the services being provided.
- Identify examples of good working practice.
- Make observations as care is being provided to patients, and their interactions with staff and the surroundings.
Recommendations
- Consider reducing the volume when playing background music in the main lounge, in order to allow for meaningful conversations between residents, staff and visitors.
- Consider some positive action for your dementia residents, whether that is in the form of dementia awareness training for some staff or in making the Home environment more dementia friendly for the residents.
Downloads
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