Enter and View: Airedale NHS Foundation Trust
Our enter and view team visited Airedale NHS Foundation Trust on 3rd November 2014 and have reported on their findings.
Summary
Our enter and view visit at Airedale NHS Foundation Trust was an announced visit. The purpose of the visit:
- Gather the views of patients, relatives and carers in relation to their experiences of the services being provided.
- Identify examples of good working practice.
- Make observations as care is being provided to patients, and their interactions with staff and the surroundings.
Recommendations:
- Ensure Bradford Hospital informs Airedale Hospital when a consultant cannot attend a clinic at Airedale in order to avoid wasted outpatient attendances.
- Regularly audit discharge times to identify any causes of delayed discharge Investigate the quantity and frequency of physiotherapy and speech therapy sessions on ward 5 (stroke)
- Regular communication with patients about their treatment/diagnosis could be improved
- Consider asking all patients on admission and discharge whether they currently look after anyone (family, friend, neighbour etc.), and use this information to identify appropriate support within the community for the cared for person.
- Consider introducing a patient diary system that summarises (in simplest terms) the clinical interactions or interventions that the patient has with staff, as a way of keeping relatives or carers abreast of the care of their loved ones. This would particularly be useful for patients who are unable to communicate effectively, like those suffering from a stroke.
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