Do you use equipment and aids to help you live more independently at home?
We are working with Medequip to get feedback from people who have accessed their services.
Who are Medequip?
Medequip is the largest provider of integrated community equipment in the UK. The service is provided on behalf of the NHS and North Yorkshire Council. Equipment includes all the aids and equipment people may need when returning home from hospital or to maintain and improve their independence at home.
What equipment and aids do Medequip provide?
- Mobility aids (including walkers, ramps and sticks)
- Moving and handling equipment (including slide sheets, hoists and slings)
- Bed packages (including beds, mattresses, rails, raisers and tables)
- Seating (including riser recliner chairs and shower chairs)
- Toileting equipment (including seats, commodes and toilet frames)
Note: Wheelchairs aren't provided by Medequip, so aren't included in this particular survey. However, you can still offer feedback about any healthcare issue on our have your say page.
Having your say to improve services
We have been speaking with everyone - including family members and friends of those who have received equipment to hear what they think about the service received.
The feedback will help Medequip ensure it is providing the best possible service.
What happens next?
Medequip and Healthwatch North Yorkshire will be producing a report based on the feedback we receive. This will include an action plan to show what we will be doing as a result of what we hear, including what you tell us. This report and action plan will be available on this page in November.
If you have any questions or want more information, don’t hesitate to get in touch with Medequip or Healthwatch North Yorkshire on the phone numbers or email addresses above.
Many thanks to everyone who completes the survey. This will help to improve Medequip services for people across North Yorkshire.
