People's experiences of end of life care | Healthwatch Northyorkshire

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People's experiences of end of life care

The local NHS wants to improve end-of-life care by learning from the experiences of those who use these services and their loved ones.

The NHS is committing to ensuring people receive the support they need and can die in a place of their choice, with consideration given to what and who matters to them

Healthwatch and local organisations were asked to gather the views of people from five areas (Bradford district and Craven, Calderdale, Kirklees, Leeds, and Wakefield district) who are receiving end-of-life care, including their carers, families and friends.

There are national goals for palliative and end-of-life care, created by both governmental and voluntary organisations. It includes treating each person as an individual, ensuring fair access to care, maximising comfort and wellbeing, coordinating care, preparing staff to provide care, and preparing communities to offer support.

The main aim of collecting this feedback is to help the NHS make better decisions and improve services, especially for those who face inequality.

Learn more about local experiences

Read our end of life care report

Read end of life care stories

Trigger warning – These documents include details about death and dying, which some people may find distressing to read. If you need support around the end of life or bereavement, please refer to North Yorkshire Council's hospice care for adults or NHS advice on end of life care.

What we want to happen

We need to do a better job of discussing end-of-life wishes with patients well before they reach the final stages of life and guiding them through the complex end-of-life care system that can be overwhelming.

The project team expressed gratitude to those who shared their stories, hoping to honour their wishes and improve care for everyone.

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