Healthwatch North Yorkshire Annual Report 2017/2018
Our annual report 2017/18 highlights our achievements in this year and our priorities and plans for next year.
Summary
2017-2018 has been another year of significant change for Healthwatch North Yorkshire.
Through the course of the year the organisation has continued to grow and by the second quarter we welcomed two new members of staff.
Highlights 2017/2018
- We received 4880 new visitors to our website
- We have 1579 Twitter followers and shared 261 Tweets
- Our reports have tackled issues ranging from Safeguarding to Mental Health Services
- We had 6 media appearances including newspaper features and radio interviews
- We conducted 2 enter and view visits in local care homes
- We conducted 5 surveys and received 1802 responses
Priorities for 2018/2019
2017-18 was a year of growth for Healthwatch North Yorkshire with the introduction of our first research and intelligence manager and dedicated volunteer support officer. Now that we have a full compliment of staff we will be able to expand the research work we do and are looking to significantly increase the amount of community engagement we are able to do across the county both online and face to face.
Our top priorities for next year
- Mental Health Care Plans
- Ambulance Hand Overs
- Crisis Care for Mental Health
- Seldom Heard Voices
- Youthwatch
- Do not Attends – GP’s
