Enter and View: The Hall, Thornton-Le-Dale
Our enter and view team visited The Hall on 10th November 2015 and have reported on their findings.
Summary
Our enter and view visit at The Hall was an announced visit. The purpose of the visit:
- Gather the views of patients, relatives and carers in relation to their experiences of the services being provided.
- Identify examples of good working practice.
- Make observations as care is being provided to patients, and their interactions with staff and the surroundings.
Findings:
- All Staff are well trained, experienced and deliver care to a very high standard.
- Residents’ rooms and suites are maintained to a high standard and all have excellent en-suite facilities.
- The Management and Staff are always keen to develop new practices to improve care for the residents.
- The Activities co-ordinator is successful in arranging a wide range of activities with a good degree of active participation from the residents.
- The Home is not a Nursing home but has excellent support from the GP practices and the Community Nurses.
- The Home is very well integrated into the local community and the owner, Mr Chris Mitchell, plays a very active part in the running of the Home and is known to many of the residents and to staff.
Downloads
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