Enter and View: Southwoods Nursing Home, Northallerton | Healthwatch Northyorkshire

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Enter and View: Southwoods Nursing Home, Northallerton

Our enter and view team visited Southwoods Nursing Home on 13th November 2014 and have reported on their findings.

Summary

Our enter and view visit at Airedale NHS Foundation Trust was an announced visit. The purpose of the visit:

  • Gather the views of patients, relatives and carers in relation to their experiences of the services being provided.
  • Identify examples of good working practice.
  • Make observations as care is being provided to patients, and their interactions with staff and the surroundings.

Recommendations:

  • There is a need to ensure that there is appropriate signage and labelling for visitors and relatives, for example your sluice room.
  • To resolve your lack of storage, and avoid trip and fire safety hazards, you could convert one of your unused double rooms to accommodate your storage needs. We recommend that you review your residents shared rooms.
  • Staff should be more vigilant about where they leave confidential resident notes, and always use the available office or staff room to complete any necessary paperwork.

Downloads

If you need more information, please get in touch by email admin@hwny.co.uk

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