News and reports
Latest news and views
Why listening to people matters in health and social care
Listening to people’s real experiences helps show what accessing health and social care is really like. It highlights inequalities and helps services make practical improvements that better reflect people’s everyday needs.
Blog
AI in NHS care: what’s the impact, and what do people think?
As the Government attempts to ‘make the NHS the most AI-enabled care system in the world’, the public’s early experiences show it may be causing as many issues as it aims to solve.
Blog
How will the new GP contract improve the experience at your local practice?
What will the new GP contract mean for your care? And how did Healthwatch use your feedback to call for a contract that works for you?
Blog
New National Cancer Plan sets out long term vision for cancer care in England
Cancer affects almost every family at some point, and people’s experiences of care can vary widely. A new national plan sets out how cancer services in England could change over the next decade, from earlier diagnosis to better support after treatment.
News
What people living rurally have told us about their healthcare
People living in rural North Yorkshire continue to tell us that distance, transport and digital access make healthcare harder to reach, and their experiences are essential in shaping services that work better for rural communities in 2026 and beyond.
Blog
Listening where it matters most in North Yorkshire
Behind every improvement in local care, there are Healthwatch volunteers who helped turn real experiences into change. Find out how ours help.
Blog
Volunteering after 40 years in the NHS: Sheena’s story
Behind every improvement in health and care services are the voices of people locally. Volunteers like Sheena play a vital role in making sure you…
Blog
What women want from healthcare
Women say being listened to and taken seriously by healthcare professionals is one of the most important factors in good care, according to new…
Blog
Latest reports and publication
Getting to healthcare: what people told us about patient transport
Getting the right care when you need it shouldn’t feel like a struggle. But for many people across North Yorkshire and York, it still does.
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What Healthwatch heard about health and care
People across North Yorkshire continue to share their experiences of using health and care services. This report brings together what we heard, including what is working well, where people are struggling, and what needs to change.
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