The Yorkshire Ambulance Service - and how they help people | Healthwatch Northyorkshire

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The Yorkshire Ambulance Service - and how they help people

Yorkshire Ambulance Service NHS Trust is the NHS ambulance service covering most of Yorkshire in England.
An ambulance pulled up in a rural location.

It is one of ten NHS Ambulance Trusts providing England with emergency medical services as part of the National Health Service it receives direct government funding for its role.

They cover nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

They serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

The Yorkshire Ambulance Service NHS Trust employ more than 7,200 staff, who together with over 1,300 volunteers, enable them to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

They receive an average of over 3,500 emergency and routine calls a day and also provide the NHS 111 and patient transport services.

What does your local ambulance service do?

On an average year, the Yorkshire Ambulance Service will respond to 700,000 emergency calls and conduct one million patient transport journeys.

Their main roles are to:

  • receive 999 calls and deploy the most appropriate response to meet patients' needs
  • respond to 999 calls by getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible
  • provide the NHS 111 urgent medical help and advice line in Yorkshire and the Humber
  • take eligible patients to and from their hospital appointments with their non-emergency patient transport service